The proximity to the old town square, main tourist attractions, and the railway station here is superb, and it's just a short stroll from Lake Thun about 300 meters away.

The location was marvellous and lovely - within a walking distance of everywhere we wanted to go. The restaurant was amazing for breakfast and dinner, we tried wonderful dishes. The view on the castle above from the window was nice.

Hotel was tidy, professional staff.

Thoroughly enjoyed the way our a nice size room with ac was.

The hotel has a central location near the lake. the room was a nice size and well-equipped. - Appreciated having a writing desk in the room.

The room was very clean and the location was excellent!

We only stayed for 1 night and received a room under the roof with small windows and lowered ceilings on half the room. For two tall persons it was a bit of a problem. If we had stayed for an additional night I would have asked to change the room. The breakfast was standard, not exceptional for a 4 star hotel. Otherwise, a nice hotel but would probably not return again.

The rooms are a nice size and well-equipped and the bathrooms are large.

We had a delightful Christmas with a delicious breakfast, stayed in a lovely, well-kept room that had a romantic vibe, and loved the picturesque location right next to Rathausplatz.

Modern hotel with an excellent location in the town centre. Very friendly and helpful staff. Good (standard) breakfast, available until 11am on a Sunday, which is nice. Decent sized rooms - on the small side, but not cramped. Very nice bathroom with good shower.

We stayed there in March so the streets were fairly quiet, but I can imagine it can get quite noisy during the summer (as others have pointed out). The double bed is quite small and uncomfortable, and the duvet is tiny! It barely covers the bed, and if you have a partner who is a duvet-hogger, then you will wake up cold and uncovered!!! Having said that, we would still go back and stay at the hotel again as the positives outweigh the negatives. Although we would ask for two duvets this time. :)

Good service, very clean, superb location in city centre, right next to the river and many cafes and restaurants. Very close to the train station.

Only one pillow and far too soft.

This venue is conveniently located next to a train station in the heart of the city, and the rooms are always beautifully maintained, making it a cozy choice for a Christmas stay.

Staff was awesome, rooms were clean, great place to stay

pleasant staff....good food ...clean room

std double room bit on small side but good

The rooms here are spotless and come equipped with amenities like tea and air conditioning, plus the friendly staff adds to the pleasant experience; the convenient location is close to the art museum and local markets, making it easy to explore the area on foot.

Just about everything we liked about this hotel. The staff was friendly. They received us well. They made us feel comfortable. The location was excellent. Our room was comfortable and clean. Food was good. The breakfast was good with a lot of variety.

We cannot remember to say that we did not like something.

Located in the historic heart of the town the hotel was in easy walking distance of all the interesting places we wished to visit but we did not suffer from late night noise. The staff were very friendly and helpful and we had a superb dinner in the restaurant and an excellent breakfast.